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Customer Reviews

As a cooling and heating service provider, we depend on the happiness of our clients. We make our best effort to assist locals who are experiencing any issues that relate to our field of expertise. We treat every client the same way that we want to be treated.

If you are happy with our service, then please leave a review for one of our branches in Ashford or New Romney. Alternatively, if you think anything could have been done better then contact us directly and we will resolve your query. 

We are confident that if you are a customer who is thinking about hiring us, you should not hesitate to get in touch with us. See below what our customers have said about us:
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Ajanthan Pathmanathan profile picture
Ajanthan Pathmanathan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Ryan & Owen from Aquaheat installed our air conditioning units and delivered outstanding A++ service, showing professionalism and deep expertise in air conditioning. The work was excellent, with clear communication and smooth execution throughout the installation. It has been a pleasure dealing with Aquaheat from start to finish.
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Ian Turner profile picture
Ian Turner
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Matt and Mike were brilliant, very friendly and efficient. It was a pleasure having them install my new Air Con units. Jack followed on with the electrics and was also top draw. Would highly recommend.
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AF Chiro profile picture
AF Chiro
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We cannot recommend AquaHeat highly enough for servicing Air conditioning units. We have had our air con units for 5 or so years now and have always used the company that installed them to do the yearly service. However, we needed a company that was more local to take the servicing over due to time restraints. From the outset, our emails and questions were all answered swiftly by Beckie, and everything was explained clearly. On the day, the engineer, Brad, arrived 10 minutes early and was knowledgeable, polite and professional. The servicing and deep clean were done efficiently, and everything was left immaculate. As a busy chiropractic clinic in Ashford, we needed a company that could work around our time constraints, and the team at AquaHeat certainly made it very easy for us.
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Susan Townshend profile picture
Susan Townshend
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend this company. From the quote to the install everyone was friendly and helpful. Lee, who came to to do the quote had it back to us in a very timely manner. Matt & Mike who did the install were lovey, very professional and you would not have known they had been there after they had finished. This is a company that is busy so yes if your job is not urgent you will wait but it is worth the wait to use a reliable and reputable local company
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pauline lawley profile picture
pauline lawley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
From our first appointment with Lee to our new boiler being installed we have been more than happy with our decision to use Aquaheat Ashford. Lee, Ryan, Owen and James were very professional and polite. They left our house clean and tidy. I would definitely recommend them.
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TheSammy1970 profile picture
TheSammy1970
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Matt and Mike were absolutely brilliant installing our new boiler, took less time than i'd originally thought and explained everything to me. Professional, on time, very tidy and gave tips and hints to keep us happy going forward. Cannot fault them, would 1000% recommend to anyone considering replacing their boiler.
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Kate Fox profile picture
Kate Fox
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had our air conditioning installed by Aquaheat and I highly recommend them! We were provided with a quote quickly and advised of the best options for our property, and didn’t have to wait too long for an installation date. The install went smoothly and the guys who did it were so lovely and professional. There was a bit of a mishap with some brick dust going over the carpet (a genuine mistake) but Aquaheat were very apologetic and ensured this was rectified with no fuss. 5 stars! ✨
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Joshua Jarvis profile picture
Joshua Jarvis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have had an AirCon unit installed today, and we are absolutely pleased as punch. The 2 installers Matt & Mike were extremely polite, thorough and professional. The electrical engineer Wayne was also as pleasant as Matt & Mike. The Bosch AirCon unit is absolutely brilliant, And now my wife isnt going to melt away. As they say... Happy Wife Happy Life 👀
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Gemma Butler profile picture
Gemma Butler
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Highly recommend. Brilliant service all the way. Can’t thank Gemma enough for always getting back to me so quickly with my many questions, and to Ryan and Owen who went above and beyond. All so helpful and friendly throughout. Thank you again!
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Fiona Bradley profile picture
Fiona Bradley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Matt installed a new boiler at our house today. Arrived promptly, was polite and respectful of our property and made no mess whatsoever! Also went above and beyond to sort out teething problems with the Hive thermostat. Highly recommend.
AQUAHEAT ASHFORD LIMITED is an Introducer Appointed Representative of TradeHelp for the purpose of credit broking introductions only. Our firm reference number is 772063. TradeHelp is a trading style of TradeHelp Ltd, Marchwiel Centre, Bryn Lane, Wrexham Ind Est, LL13 9UT, registered in England (03712438), authorised and regulated by the Financial Conduct Authority (firm reference number 697812). TradeHelp are a credit broker, not a lender, and offer loans from a small panel of carefully selected lenders. TradeHelp do not offer financial advice and do not charge you for credit broking services. All loans are subject to status.
Copyright © AQUAHEAT ASHFORD LIMITED is a company registered in England
with Company Number 8703142 | VAT No 164 3942 95
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